FAQs

FAQsWhat do I get for my money?

All members have access 24/7 to the extensive and every growing library of kids and teen yoga resources. As of March 2016 there are over 100 lesson plans, 55 e-Courses and and 80 Teaching Resources in this library. Every month you can attend the live events and ask questions directly to our esteemed Faculty of experts. You can also ask for specific resources to be developed by youth yoga and mindfulness experts as we are continually creating curriculum to meet your needs.

How do I cancel my membership?

Sign into PayPal. Click on the gear icon. Scroll to Preapproved. Change the Status to CANCEL for Yoga In My School/Kids Yoga Academy. KYA will receive notification of your cancelled payment and cancel your membership.

Why was I charged again?

All memberships are auto-renew: every 3 months for GOLD and PLATINUM and once a year for ANNUAL.

How do I get the eCourses to load/play?

Once you are logged in. Click on the eCourse you want to watch. On the eCourse page click PLAY. Wait until it loads. this may take a few minutes as the files are large. You can watch the progress along the bottom as the light grey area turns to dark grey. Once loaded the eCourse will begin to play automatically on your computer.

How do members register for live webinars?

Once logged in, use the MEMBER WEBINAR REGISTRATION in the RH sidebar. Click the REGISTER button under the description of the live event you want to attend.

What if I can’t attend a live event?

Register anyway. All our live events are recorded. Non-attendees are sent a follow up email with a link to access the recording.

I can’t login/I can’t reset my password. How do I access the site?

Sometimes we have glitches because technology is like that. Please email contact@kidsyogaacademy.com with your USERNAME and the date of your last payment and we’ll reset your password.

I bought resources in your store and never received them/can’t access them. What the heck?

You would have received a reply email immediately with links to the resources. It may have gone to  your junk spam mail. If you can’t find it, no worries. Please email contact@kidsyogaacademy.com with the DATE of your purchase and the RESOURCES ordered and we’ll set you up.

 

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